Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Sorry no. In order to offer premium grade products at the cheapest prices in Australia, orders are simply placed online and delivered direct to your door.

In order to offer heavily discounted pricing CSW Coatings are a 100% online business which includes initial support. We have found that due to the technical nature of products supplied and volume of information often requested that submitting an enquiry online is more streamlined and easier to absorb for customers than a phone call. This way we can forward links to relevant products in question or supplementary material. Please see: Contact Us

As a supplier we are unable to give a direct recommendation but we can certainly steer you in the correct direction.

The best place to start is our Product via Surface page. Here you can select the exact surface you aim to protect. Don’t forget to keep filtering products down via the filter menus (left hand side on desktops).

If unsuccessful here you could also try our Product via Application page.

As a third option please see our short questionnaire Q & A page that filters products based on your answers.

For shipping estimates please see: Shipping

For shipping estimates please see: Shipping

We ship Australia wide to all postcodes.

In addition to Directions found on single product pages please see our comprehensive: Preparation Guide

In general… a Film Forming Sealer is a coating that sits on top of your surface whereas a Penetrating Sealer sits beneath the surface. For further info best see: Film Vs Penetrating

As a bulk supplier do not provide sample pots or colour cards as these can vary from end result.
There are certain products that are not conducive to sample pots, such as the two packs (would need to do a lot of prep work to match the sample area) or penetrating sealers (due to their natural look sub-surface nature).
Pigmented floor coatings colour is a rough guide as the finish will be totally dependent on many variables including ones surfaces porosity/application spread rate/build/coats etc which may vary from sample to final application.
In addition, due to freight classifications of some items, a surcharge may be applicable irrelevant if its 200ml or 200 litres.

Cumulative discounts enable greater savings the more you buy and are applicable to each invoice only. Discounts are non-cumulative to any subsequent orders. Coverage and recommended spread rates are available on product pages including coverage calculator to prevent shortfalls.

Unless tested in house with existing paint manufacturer brand, this is difficult for any supplier to provide certainty of due to project variables.
Our coatings like most coatings can be applied to existing applications subject to correct preparation.
Preparation is determined by applicator though we have a general Preparation Guide here:
Preparation Guide